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RT @BCHousingGroup: Have you signed up to our Customer Portal?👀 With this you can easily make a payment online, report a repair and view y…
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“We decided to change contractors to Lawrence Cleaning in September 2011. They came highly recommended and we felt it was time to work with a company who could fulfil what was lacking with their predecessors. Good communication, reactive management and a good attitude to go that extra mile when needed has made up a large part of continuing high standard of service received by ourselves. We have regular visits from the contract manager Carole, and can contact her any time, with the knowledge she will professionally deal with any situation or request. Having dependable contractors dealing with the day to day cleaning & staffing issues allows me to concentrate on my own workload, saving me time and stress which often come with the responsibility of maintaining a clean and healthy environment for my workforce”
“Lawrence Cleaning have been our cleaners for over 28 years, a recommendation in itself. They have a strong desire to ensure we are satisfied with the quality of service given and continuity of staff is most appreciated.”
“We have been receiving the services of Lawrence Cleaning for a few months now. During this time, they have met every target, provided audit feedback in the time frames promised, acted upon any requests in a very timely manner and responded to any emails within one working day. By means of our comment book I have daily contact with the cleaners despite not always being in the building during their contracted hours. The level of their cleaning is of a very high standard and all cleaners are very friendly and conscientious. Lawrence have also acted in a proactive role, making suggestions for improvements or alternative methods where appropriate.”
“We have found Lawrence Cleaning to be a very professional, reliable and efficient company. They are thorough and trustworthy. Any problems, of which there are few, are dealt with quickly and without fuss. We would recommend their services.”
“BHI are relatively new clients of Lawrence Cleaning, but we are very pleased with the high level of service provided so far. They have listened to and understood our needs and concerns and acted upon them accordingly. Lawrence Cleaning provide a professional but friendly personal service, they are all very hard working and reliable with structured schedules, training plans and work methods. We very much look forward to seeing how the contract rolls out further with new technologies soon to be introduced for our healthcare centre.”
“We chose Lawrence cleaning for your value for money, high standards of cleaning, and friendly and helpful staff. Our cleaning standards have gone up considerably since Lawrence cleaners have taken over nothing is too much trouble and they do go out of their way to make sure the job is done. Example Donna one of our cleaners took it on herself to take the tea towels home on a weekend for washing, nothings to much trouble. Carole the area manager always keeps us updated on our cleaners, if we have any of them ill we always have a call and replacements that day.”
“Your company has not only delivered the service you first proposed, but you have surpassed the expectations we had… You continue to sustain the high levels you set at the outset and Chris our cleaner delivers the service 100% . She is excellent in every way, both in terms of standard and politeness, it is a pleasure to have her on board.”
“Barnardos have used Lawrence Cleaning since early 2012. I had every faith when taking out the contract that they would provide a personal, professional and reliable service. I am pleased to say this is exactly what they have done. Their cleaning staff are friendly and approachable and use their initiative when dealing with situations that arise in the absence of our own staff. I would not hesitate to recommend them for any cleaning requirements.”
“A very professional family run business where nothing is too much trouble. They resolved the problem with our cleaner Janice, who we didn’t want to lose, but was unfortunately failing to provide us with the quality of cleaning we required. The business had grown and new buildings added which were not being cleaned to our satisfaction. They took time to talk to myself and Janice to explain how the transition would take place. I felt it helped that Jan understood the reasoning behind our decision. The blitz clean took place for 4 hours on a Saturday so when staff returned to work the impact was very impressive. Happily our workplace is clean and regularly visited by the manager who is available to Jan and me to discuss any issues we may have. Our transition in transferring to them has proven easy and with no inconvenience to us as a company”
“What a wonderful experience. From start to finish everything has been measured and tailored to perfection. A great team with great service and I even get a smile.”
